Category: B2B Social Community

Authentic Community

 

By: Kelly Loubet (@childhood and @social2B)

 

Authentic -adjective: not false or copied; genuine; real.

 

It’s a buzz word used in the social space all the time. Sometimes it’s used justly… and others not. When I think of an authentic online community, I think of one where the members feel comfortable to share with one another and to provide honest feedback. In other words, they engage with one another. (I know… I used another buzz word. But I’m being authentic about it!)
Here are 5 ways to grow an authentic online community:

1. Be authentic.

It’s kind of obvious… I know. But, are you being authentic with your audience? Your topic should be something that you’re well versed in. For instance, parenting advice is best given out by other parents. Not a parent? It wouldn’t be authentic for you to lead your readers to think that you have been there and done that. Stick to what you know and you’ll always be authentic in discussing it.

 

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Why Agencies Must Lead and Create Their Future

By Alex Romanovich, former Managing Director at Global Advertising Strategies and Founder, Social2B

The Challenge

Just as the fascination with all things Mad Men is at its height, advertising agencies themselves are undergoing a period of great change. The show, which follows a New York ad agency as it struggles to adapt to the television age and survive in rapidly-changing 1960s society, has many parallels with what ad agencies are going through now in our fast-moving digital age. This is a challenging and disconcerting time for ad agencies and their survival depends on their ability to embrace new media and adapt to a consumer-driven market. In this fragile economy, many companies no longer have the budgets to throw at big-name ‘multinationals’. A business model based on creating a witty concept and buying media space to disseminate it no longer ensures that the message is heard. Consumers are so overwhelmed by an abundance of information on myriad platforms that agencies must purposefully engage with their target market, whether it be through their cell phones, iPads, or traditional print media. The traditional ad agency thrived on its ability to produce ideas; but ideas are no longer enough. Edward Boches, of marketing blog Creativity Unbound, sums up the challenge perfectly: “we can no longer buy attention”. Broken Pencil

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Crowdsourcing: Future model for big corporations or outcome of socialization?

By Alex Romanovich, Social2B

 

“No matter who you are, most of the smartest people work for someone else”. – Bill Joy, Cofounder, Sun Microsystems The word Crowdsourcing was coined by Jeff Howe of Wired Magazine, a portmanteau of the words ‘crowd’ and ‘outsourcing’. It is used to describe the phenomenon using group intelligence to solve problems and complete projects. A darling of Web 2.0, more and more companies are jumping on the crowdsourcing bandwagon, and even federal government agencies have begun to explore it, with the Federal Communications Commission crowdsourcing ideas on how to improve America’s broadband infrastructure.

The benefits of crowdsourcing are immense – not only does the crowdsourcing model have the potential to significantly reduce expenditure in the long term by not having to maintain permanent staff ‘on the bench’, it also allows companies to engage staff on a per-project basis, thus benefitting from having the people with the exact skills and expertise to fit each particular project. (more…)

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Seven Steps to Creating a B2B Community on Twitter (cont’d) – Greenlight360 Case Study

By Kent Huffman.

July 24th, 2009

Kent Huffman is the CMO at BearCom Wireless. You can follow him on Twitter at www.Twitter.com/KentHuffman

 

The Company

Greenlight360 describes itself as an “Internet television network” that will produce and air original episodic Internet TV and films. The startup is based in Boston and intends to provide a platform for emerging talent to gain exposure and monetize their art while providing great original television programming to their viewing audiences.

You may want to think of Greenlight360 as the next HBO or Showtime . . . but online.

The Challenge

With most startups, one of the main obstacles to success is the lack of brand awareness. Greenlight360 was no different.

Since it was to be primarily an online operation, Greenlight360 executives needed to create a buzz on the Internet. And they wanted to do it quickly. So they decided to focus on several hot social media platforms, including Twitter.

The Solution

Marci Reynolds, COO and VP of Sales & Marketing at Greenlight360, developed a carefully planned strategy to build a quality following on Twitter. Her approach began with creating “buyer personas”—detailed profiles of the targeted users—in order to accurately define the types of followers that Greenlight360 wanted to attract. Keeping those personas in mind, Reynolds identified a number of tweeters (using various tools such as TweepSearch.com, Twellow.com, and HootSuite.com), followed them, and read their tweets for several days.

She then began tweeting about topics that would be of interest to those same people, including publishing a variety of content written specifically for them. In addition to quality, relevant tweets, Reynolds ensured the content was sent on a regular basis: approximately 5-7 tweets each day. She also sent tweets at times where they would receive the most exposure, such as the coveted lunchtime slot: 11:00 a.m.-1:00 p.m.

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